Frequently Asked Questions
Everything you need to know about Salty Crew gear, shipping, and returns.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by destination but generally arrive within 7-14 business days.
What is your return policy for apparel?
We offer a 30-day return policy on all unworn, unwashed items with original tags attached. Please use our online portal to generate a prepaid return label.
Are Salty Crew products true to size?
Yes, our clothing generally follows standard sizing. We recommend checking the specific size guide located on each product page for detailed measurements to ensure the perfect fit.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Shipping costs and import duties are calculated at checkout based on your specific location.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
How should I care for my technical gear and sun-protection shirts?
To maintain the integrity of our technical fabrics, we recommend machine washing cold with like colors and hanging to dry. Avoid using bleach or fabric softeners.